Frequently asked questions

here, we have all the answers!

Question : Which ski runs are open?

Answer : Every day find the updated snow report for Alpine skiing or Nordic skiing

Question : Can I book my ski passes online ?
Answer : Yes, but you must already be in possession of the magnetic card for the free hand pass, it is then possible to top up your pass online at  . If this is your first visit, you will have to go directly to the ski lift ticket office.

Question : What are the days and times of night skiing?

Answer : The night skiing sessions take place from 5pm until 9.30pm on Fridays until 12 February 2023 and from 13 February 2023 on Tuesdays. Check today's snow report to see if they are taking place.

Question : Where can I rent equipment ? 

Answer :  I rent my equipment

  • downhill skiing for adults and/or children (Blancrupt, Reissberg, Jacky Sport - Lac Blanc 1200 & Vallon - Lac Blanc 900)

  • cross-country skiing (Blancrupt, Reissberg, Jacky Sport - Lac Blanc 1200)

  • sledging (Blancrupt, Reissberg, Jacky Sport - Lac Blanc 1200)

  • snowshoeing (Blancrupt, Reissberg, Jacky Sport - Lac Blanc 1200)

  • at night (only at Vallon - Lac Blanc 900)

Question : Can I book my equipment in advance?
Answer : Yes, but only through Other rental companies only rent equipment on site.


Question: Is there a reduced rate for people with reduced mobility (PRM) in the alpine ski?

Answer : Yes, there is a reduced rate for people with reduced mobility (PRM): you just need to show proof of entitlement at the lift ticket office to benefit from a 50% reduction on the rate of the lift pass. Please note that there is no rate for accompanying persons except for people who are in wheelchairs and cannot move around on their own.

Question : Can I bring my dog?

Answer :  yes on the snowshoe trails but must be kept on a lead

Question: Can we skate or walk on the Lac Blanc when the lake is frozen?

Answer: No, it is forbidden and dangerous to venture out onto the frozen lake (whether it is the Lac Blanc or the Lac Noir). Even if the lake is frozen, the temperatures are not sufficiently negative and for a sufficiently long period of time to ensure a solid ice cover. The thickness of the ice can also vary depending on sun exposure, currents and wind and can break up even under the weight of a child in places. Finally, you can be fined up to 150 € (the Gendarmerie carries out regular checks).

Question : Is there a shuttle bus to the resort?

Answer :  no - a vehicle with winter tyres (or chains/socks in the boot) is essential

Question : Is winter equipment for the vehicle mandatory?

Answer : Yes - Access to the ski resort

Question : Where can I buy my Nordic ski pass?

Answer : All the details on this page : I buy my nordic ski pass

Question : Can I snowshoe on the hiking trails?

Answer : No, this is strongly discouraged, as the markings can be hidden by the snow. It is recommended to practice snowshoeing on the dedicated circuits. You can also use the services of professional guides: Snowshoes - ESF Lac Blanc - French Ski School - Terre de Sylphe - ​Les cimes - Guillaume Brocker

Question : Do you have to book to go tobogganing?

Answer : no, you can go directly to the site

Question : Do you need a pass to go classic sledding?

Answer : no

Question : Are there lifts for the toboggan runs? 

Answer : no